What it is
Announcements (/announcements) are notices you publish to employees: a new policy, a security alert, a reminder. They appear in the employee portal and the desktop agent, and you track how many people read them.
Creating an announcement
In Announcements → New, provide:
- Title and body.
- Priority: low, normal or high, which controls what employees see first.
- Expiration is a date after which the notice disappears, or never.
- Audience — everyone, groups, departments or specific users.
Publishing is immediate.
What the employee sees
Employees only see announcements from their tenant, not expired, matching the audience, and that they haven’t read yet, sorted by priority. When they open or dismiss one, it’s marked as read, and that’s what feeds your read rate.
Tracking
The list shows, per announcement, how many read it out of how many should have (readCount vs. audience). The detail view shows the list of readers. Removing an announcement also deletes its read records.
Related
- Groups and departments, to target the audience.
- The employee and the agent — where announcements appear.
